Inca Digital Printers - 8/26/2014
Inca Digital and Fujifilm Team Up to Provide Successful Service
Support Program for Customers in Canada
Inca Digital Printers and FUJIFILM North America Corporation, Graphic Systems Division announce that they are working together to provide an
extensive service support program for Inca Digital flatbed printer customers in Canada. In the new arrangement, Inca is overseeing the first-line of
support for all customers in Canada. Whilst capable Fujifilm engineers will still make on-site service visits, all initial cases will be covered by Inca
Customer Support teams in Cambridge and Chicago.
“Sales of Inca printers in Canada have gone very well recently and our team of engineers has done a very good job of supporting the Canadian customer
base. However, we felt that due to the growing demand for service, and in the spirit of continuous improvement, we needed to transition to a model that
includes a dedicated telephone response team,” comments Neil Johnson, VP Technical Solutions & Support, FUJIFILM North America Corporation,
Graphic Systems Division. “Cooperating with Inca Digital for the telephone response made perfect sense, leveraging their strength and allowing my
field staff to concentrate on the job at hand, rather than fielding calls while they are focusing on printers in the field.”
“This arrangement provides a number of benefits for the customer,” explains Mark Noble, Head of Customer Support, Inca Digital Printers. “By utilizing
our response teams in Cambridge and Chicago along with the knowledgeable Canadian engineers, we are leveraging the best of both worlds. We are
offering enhanced telephone response hours from our Chicago and UK teams, replicating a first response team in Canada. This allows us to deliver
the highest possible quality of service to our customers by offering fast initial response from 4am to 10pm in Canada. In fact, even though we promise
a one-hour response to any request, 90% of the cases are answered within twenty minutes. Also, our first response team is physically located next to
our escalation support team for help with complex issues, which is potentially time saving. And, our R&D department is easily accessible in the rare
event we can’t resolve an issue quickly.”
The Inca Digital customer support team, working through the issue in tandem with the caller, immediately resolves over 40% of calls. If not resolved by phone
or remote login, Inca Digital is in close contact with the Canadian support team, letting them know what parts the engineer needs, so that the engineer
visits the site well prepared to get machines up and running as quickly as possible.
Inca Digital also uses its IncaVision system to help diagnose issues with printers. Announced six months ago, IncaVision gathers data from machines
globally on a daily basis to help Inca engineers conduct remote diagnostics. This helps to determine how well Inca printers are performing and whether
there is any need for intervention with engineering support. Dashboards used by the Inca Digital support team offer a view of high-level data across all
machines throughout the world. A RAG (Red, Amber, Green) screen allows the Inca support team to prioritize printers most urgently in need of attention.
In the case of customer support in Canada, Inca Digital uses this data to help customer support staff diagnose a machine’s condition to work a problem
through with the caller, or inform a Fujifilm engineer before a site visit.
“Inca Digital wants to be known for assuring the best worldwide support for all our customers, whether it is direct, or provided by our capable service
partners,” concludes Mark Noble. “If we can help our local partners deliver our mutual customers world-class service, it’s a ‘win-win’ model for
Inca Digital Printers - 5/15/2014
Inca Digital and Fujifilm Launch the Inca Onset R40i UV Flatbed Printer
Inca Digital announces the launch of the Inca Onset R40i wide-format, flatbed UV printer. The new printer will be demonstrated for the first time worldwide
by Fujifilm, Inca’s exclusive global distribution partner, at FESPA Digital 2014 (Booth 530, 20-23 May, Messe Munich).
The Onset R40i is the latest addition to the Inca Onset series and, using Fujifilm Dimatix Spectra printheads, delivers a 14 picolitre (pL) drop size and a
genuine 400 sqm/hour productivity. Based on the dynamic Onset Scaleable Architecture platform, the new Onset is available with a variety of color
options (CMYK, Lm, Lc and white), with customers being able to modify their machine from a 4-color configuration to 5, 6 or 7 colors (up to 8 ink channels
– 2 for white ink). As their business grows, customers can adapt other elements of the printer, such as the UV curing lamps, automation, speed
modes, electronics and software, to suit their evolving production needs.
A maximum output resolution of 1200dpi can be produced on media up to 3.14m x 1.6m (123.6 inches x 63 inches) and up to 50mm (2in) thick at the rate of
up to 80 full-bed sheets per hour. A choice of uni-directional, bi-directional and super high-quality print modes can be selected depending on the specific
job requirements. This new Onset also supports Inca’s Print Run Controller software for companies requiring variable data printing capability.
Choice of automation
The Onset R40i is compatible with Inca’s flexible automation system which gives customers the choice to operate manually, or with semi or three-
quarter automation. At FESPA Digital visitors will have the opportunity to see the Onset R40i running with a new full automation system, as a result of
integration between a Hostert automated feeder and alignment table and Inca’s proprietary material loader and take off system. This combination
allows for continuous printing onto a variety of material types and sizes commonly used within the display, POP and sign markets. Thanks to the continuous
feed and print, users can reduce labour costs and achieve increased productivity and efficiency.
“The new Inca Onset R40i delivers the ideal combination of speed and quality for companies producing a mix of fast turnaround retail graphics for
distance viewing but also wishing to produce high-quality graphics for short-distance viewing,” says Heather Kendle, Inca Digital’s Director of Marketing
and Product Management. “The beauty of the Onset Series, which now features a choice of 12 different models and three different handling systems, is
that print companies can not only pick exactly the right Onset with the right combination of productivity, quality and ink options for their business, but also
evolve their machine to meet their changing needs whenever they wish.”
Inca Digital Printers - 4/30/2014
Inspirational Inca Digital Summit explores the Bigger Picture
The first Inca Digital Summit for Inca's global users takes place on 20th May, the first day of FESPA Digital 2014 in Munich. The event features industry
game changers investigating the trends and opportunities facing print companies today.
The Inca Summit is a half day event comprising thought-provoking conference sessions, interactive discussions and quality networking opportunities.
Chaired by print technology specialist John Charnock, the Summit speakers are leading print professionals, brand owners and agencies who will provide
Inca users with high-level strategic information and inspiration.
Session One: Future Developments: This session looks at how inkjet printing is impacting a wide range of markets, with a focus on some of the
innovative, value-added applications that are possible. Then Mark Clews of Inspired Thinking Group lifts the lid on what's driving leading brand's
marketing strategies today and the changing role of print.
Session Two: Market Trends and Opportunities: This session includes Francesca Selby, Papergraphics, investigating digital printing for interior design and
home décor applications; Till Schutte, The Coca Cola Company, looking at the power of personalisation and the Coca Cola 'Share a Coke' campaign
in particular; and Chris Jones, Novalia, discussing the opportunities of interactive print with printed electronics.
Inca Digital Printers - 1/16/2014
Inca Digital 2014 IDEAs Entry Deadline Approaching
Inca Digital is reminding its customers that the deadline is approaching near the end of January 2014 for applications to the third Inca Digital Excellence
Awards (IDEAs 2014). The IDEAs celebrate the creativity and ingenuity of the work Inca Digital customers produce around the world. Entries are evaluated
on a combination of quality, innovation and creativity across five different categories: Display Graphics, 3D POS, Interior Decoration, Product
Decoration & Unique Designs, and Interactive Displays. They can be printed on any Inca Digital printer, old or new.
The five category winners will each receive an IDEA Trophy, publicity in the international industry media, travel to Munich and two nights' accommodation
to attend FESPA Digital 2014 (20th-23rd May, 2014). As an added incentive, award winners can attend the Inca Digital Summit, concurrently held in
Munich on May 20. Free for Inca customers, the event will feature a number of speakers who will cover subjects related to print industry trends, as well
as a wider range of topics covering macro-economic and retail developments. IDEA winners will receive their awards that evening, during an event jointly
hosted by Inca Digital and Fujifilm.
For full IDEAs competition details and simple online entry, customers can visit: www.incadigital.com/ideas.
Inca Digital Printers - 12/2/2013
Inca Digital Launches Inca Vision
Inca Digital announces the launch of Inca Vision, a customer support service unique to Inca Digital flatbed UV inkjet printers. Inca Vision lets Inca remotely
and regularly monitor and diagnose a machine, and in many cases, catch issues before the customers decide to call for engineer service.
"The last thing any company wants is machine downtime. Inca Vision is able to detect possible failures before they happen, offering customers the
opportunity to proactively service their machines and, in many cases, avoid costly delays," says John Mills, Inca Digital CEO.
By gathering data from machines globally on a daily basis, Inca engineers can conduct remote diagnostics to determine how well the printers are performing
and whether there is need for intervention with engineering support. Dashboards used by the Inca Digital Support Team offer a view of high-level data
across all machines throughout the world. A RAG (Red, Amber, Green) screen allows the Inca Support Team to prioritize printers most urgently in need
of attention and the team can also assist distributors and provide back-up data for any serious machine issues in their regions.
Data can be interrogated at a detailed level per machine to help determine causes for any failures. For example, a faulty UV shutter message or high
temperature alarm compared with area printed or ink consumption - generally, machine usage - can help detect if a component is failing. Customer
scans on iNozzle mapping allow Inca to monitor the condition of printheads to help the customer maintain quality and to offer suggestions for
maintenance procedures. Also, the gathering of data on the use of vacuum zones can help to determine most commonly used sheet sizes.
While most printer activity is downloaded on a daily basis, the data - such as machine alarms and machine status changes - can be interrogated in
minute intervals. In addition, the First Line support team can work with the customer to 'log-in' to the live data for more detailed analysis. Recent Inca
Onsets are built with greater access to machine data, but even older models such as Inca Spyders offer access to sufficient data.
For customers, this means that their Inca printers can be monitored on a daily basis for any signs of future problems. Their support team can offer
suggestions to help them maintain their machines in good running condition, based upon their own patterns of use, preventing downtime. If a printer
needs onsite repair, data collected by Inca Vision can assist with a quick diagnosis and repair as well as parts requirements.
"On average 60 per cent of the cases opened by our Customer Support Team are resolved remotely. With the launch of Inca Vision we are aiming to
increase the overall number of machine uptime as well as the number of cases solved remotely," says Mark Noble, Senior Customer Service Manager
Inca customers have access to similar, but much more specific data through ReporterPro, a software service launched by Inca in January 2013. Unlike
Inca Vision, ReporterPro allows customers to see the files, customer names and job specifics that are unique and confidential to their business.
ReporterPro provides an accurate picture of overall efficiency, allowing managers to fine tune production schedules and generate a variety of
internal management reports. It is designed to allow the customers' management team to gather more information about machine utilization, productivity
and job costing.
While the Customer Support team will use individual machine data to diagnose machines remotely and predict problems before they arise, other
departments within Inca will also benefit from the composite data. For example, the R&D team can run reports on failure modes or review a sequence of
events prior to a component failure. Results can assist with future machine development - in addition to determining service frequency/failure periods
on key components. The marketing team may use machine data compiled from many machines to spot usage trends or plan future product features.
Inca Vision is currently in service in the UK and other regions directly supported by the Inca support team. It will be rolled out to the US during Q1 2014.
Inca Vision will be built into higher-level service contracts as part of the complete support package. It will not be actively offered to customers without a
Inca Digital Printers - 11/21/2013
Fujifilm and Inca Digital Launch Ultra-High Productivity Inca Onset S50i
Inca Digital Printers and Fujifilm today announce the launch of the Inca Onset S50i, an ultra-high productivity, CMYK, flatbed UV inkjet printer capable of
printing 725sqm/hr (7,803sqft/hr).
Designed and developed by Inca and sold exclusively worldwide by Fujifilm, the new Inca Onset S50i is the latest and most powerful large format printer
in the Onset range and the first to be developed on Inca's new-generation Onset Scaleable Architecture.
The Onset S50i has been designed to satisfy the market's growing need for greater productivity. Today, display graphics print companies are not only
handling larger volumes of digital print and meeting tighter deadlines, they are also experiencing growing demand for multi-version graphics from their
retail and leisure industry clients. As a result, these companies want a printer that can increase their digital print capacity, deliver faster job
turnarounds, streamline print production and handle production peaks with ease. The Onset S50i meets all of these requirements.
"When the Onset S70 was launched in 2007 we changed the industry's expectations of digital print speed for display graphics," says John Mills, Inca's
CEO. "The launch of the powerful, new-generation Onset S50i today raises productivity levels still further and makes it a true commercial and cost-
effective alternative to offset presses and multiple screen presses."
Tudor Morgan, systems marketing manager, Fujifilm Speciality Ink Systems adds: "The desire for a greater level of personalization, combined with
shorter run lengths, is well documented in the industry. The challenge for the OEM is to satisfy this in an economical way. The speed and quality of the
Onset S50i makes this achievable."
Delivering a high throughput of up to 725sqm/hr (7,803sqft/hr), equivalent to 144 full beds per hour, the S50i uses Fujifilm Uvijet OB or OZ inks to print
onto a wide variety of rigid and flexible media up to 3.14m x 1.6m (123.6in x 63in) and up to 50mm (2in) thick. A choice of print modes can be
selected, alongside satin and gloss finishes, depending on the specific job requirements. The Onset S50i incorporates 224 (56 per color) Fujifilm
Dimatix printheads on a full width print array and two highly-efficient UV lamps ensure high-speed curing.
The printer also incorporates both hardware and software technologies that have been developed specifically by Inca to deliver industry-leading quality,
reliability and productivity. These include: iNozzle mapping; sophisticated drive and control electronics; a 15-zone vacuum table to reduce bed
masking requirements and, consequently, set-up time for thin substrates; a UV sensor system that accurately monitors printer condition; and substrate
height detectors to prevent contact with, and damage to, printheads. Plus, Inca's variable data Print Run Controller software module offers advanced
job management capabilities and ReporterPro software gives users detailed information about the productivity of their Inca printers. The S50i is
compatible with Inca's flexible automation system, which gives users a choice to operate manually or using semi or three-quarter modes from the
The Onset S50i is the first printer developed around Inca's new-generation Onset Scaleable Architecture, also announced today. The Onset
Scaleable Architecture is an innovative modular design, which gives users the ability to choose the best printer for their initial requirements, but with
considerable flexibility to change its productivity levels and ink options as their business evolves. This enables Inca Digital to convert the customer's
Onset on-site for the very first time, as and when needed. For example, an Onset S40i with CMYK LtmLtc can be converted to an eight-color model
with dual CMYK, or with the addition of white if required, to suit a change in the type of work a company prints. As a result, Onset Scaleable
Architecture protects a company's investment in their Onset printer for the long term and provides investment peace of mind.
The Onset S50i printer has successfully completed beta testing and is now in full production at four companies, three in the USA and one in the UK.
The Onset S50i is commercially available now.
Inca Digital Printers - 11/21/2013
Inca Digital and Fujifilm Launch Next-Generation Scaleable Architecture
Today Inca Digital announces the launch of a new-generation ‘Scaleable Architecture’ platform for the prestigious Inca Onset Series of large-format,
flatbed UV printers, which are sold globally by Fujifilm. Onset Scaleable Architecture uses an innovative modular design, developed by Inca, that gives
Onset users the power to evolve the productivity/color specifications of their printers – on-site – to match their budget and changing business needs.
By designing a new modular Onset platform with the ability to adapt ink tanks, printheads, UV curing lamps, automation, speed modes, electronics and
software Inca is setting a new versatility standard in high-end flatbed printing.
Onset Scaleable Architecture allows companies to keep pace with developments and maximize ROI. It allows them to tailor the best printer for their
initial requirements, but with considerable flexibility to convert quality, speed and ink options whenever they wish. For example, a company with a
4-colour, manual, 300sqm/hr (3,229sqft/hr), or a six-color, semi-automatic, 560sqm/hr (6,028sqft/hr) printer can add and swop colors up to a total of
eight in a variety of combinations, including lights and whites. They can also boost productivity speeds in increments up to a maximum 725sqm/hr
(7,803sqft/hr) as their print volumes grow.
Furthermore, the new Onset Scaleable Architecture design enables Inca to streamline manufacturing and will reduce lead time from order to build by 25
per cent, allowing Inca to respond more quickly to market demand.
In addition to using Fujifilm Uvijet inks developed specifically for the Onset printers, they incorporate hardware and software technologies that have
been developed by Inca to deliver industry-leading quality, reliability and productivity. These include: iNozzle mapping, sophisticated drive and
control electronics; a 15-zone vacuum table to reduce bed masking requirements and, consequently, set-up time for thin substrates; a UV sensor
system that accurately monitors printer condition; and substrate height detectors to prevent contact with, and damage to, printheads. Plus, Inca’s
variable data Print Run Controller software module offers advanced job management and ReporterPro software gives users detailed information
about the productivity of their Inca printers.
“Onset Scaleable Architecture is a dynamic ‘future-proof’ technology that protects a company’s investment for the long term and provides a highly
flexible production center that can grow and change with them,” says John Mills, Inca CEO. “Since Inca launched the very first flatbed UV inkjet
printer in 2000, we have continued to introduce exciting new technologies that have transformed the market for digital print. This new-generation
platform is another significant development and maintains our reputation as an innovator in the world of wide-format printing.”
“It’s no longer about buying an ‘off-the-shelf’ product,” comments Tudor Morgan, systems marketing manager, Fujifilm Speciality Ink Systems. “Businesses
can now choose a wide-format printer with a genuinely upgradeable solution knowing it can change with them as their needs evolve, which has never
really been practical in the industry before.”
The first new-generation Onset printer to be developed on the Onset Scaleable Architecture is the ultra-high productivity, dual CMYK, Onset S50i flatbed
UV inkjet printer capable of printing 725sqm/hr (7,803sqft/hr). Also launched today, the S50i has already successfully completed beta testing and is
already in full production at four companies – three in the USA and one in the UK – and is commercially available immediately.
With the launch of Onset Scaleable Architecture there are many different Onset variations available. This gives the display graphics market a choice
of productivities and qualities, and allows companies to pick the right model at the best price and performance for their business - with the power to
evolve specifications if needed.
Inca Digital Printers - 10/24/2013
Inca Digital Launches IDEAs 2014
Inca Digital today launched its third Inca Digital Excellence Awards (IDEAs 2014), celebrating the creativity and ingenuity of the work its customers
produce around the world. At a press briefing during SGIA Expo 2013 at Orlando’s Orange County Convention Center, attended by both journalists and
Inca Digital inkjet flatbed printer users, Inca Digital announced the program to acknowledge the extraordinary work produced on Inca Digital printers.
The IDEAs aim is to recognize the power of digital print and showcase the stunning effects that are possible using Inca Digital’s state-of-the-art UV
inkjet technology. In the past two award events, Inca Digital has honored a number of customers for exceptional work accomplished that reflect the
wide range of impressive products that Inca customers are creating today. IDEAs judges are directed to evaluate entries based on a combination of
quality, innovation and creativity across five different categories: Display Graphics, 3D POS, Interior Decoration, Product Decoration, and Interactive
Celebrating the best of Inca Digital print
The five category winners will each receive an IDEAs Trophy, travel to Munich, and two nights’ accommodation to attend next year’s FESPA Digital 2014
(20th-23rd May, 2014). FESPA Digital is the largest focused event for digital wide format print, staging 400+ innovative global brands and manufacturers.
Print services providers will have the opportunity to view new product launches, test drive machinery and technology to service the print market. It is a
great opportunity for IDEA winners to view the latest techniques and applications.
As an added incentive this year, award winners will also be able to attend the Inca Digital Summit, concurrently held in Munich on May 20. Free for
Inca customers, the event will feature a number of speakers who will not only cover subjects related to print industry trends, but also a wider range of
topics covering macro-economic and retail developments. IDEA winners will receive their awards in the evening during an event jointly hosted by Inca
“We have been fortunate to receive many extraordinary awards entries since we began the IDEA program three years ago. We have seen exceptional
works of art from creative displays to such unique entries including an interactive train, full walk-through cinema promotions, creative store displays, and
even pizza dough, all printed on Inca printers. The entries have not only been printed by Inca’s Onset printers, but also by our Spyder and Columbia
Turbo models, which attest to the lasting productivity of our printers,” says John Mills, Inca Digital CEO. “While we are extremely proud of our business
as developers and manufacturers of ground-breaking printers, we are equally proud of the creative work our customers produce. There is no better
way to celebrate what makes all our global customers unique, than the IDEAs.”
For full IDEAs competition details and simple online entry, please visit: www.incadigital.com/ideas. The closing date for entries is 17th January 2014.
Inca Digital Printers - 6/3/2013
Inca Digital and Fujifilm to Launch Inca Onset Q40i
At FESPA 2013 (25-29 June, ExCel, London) Inca Digital Printers and Fujifilm will launch an ultra-high-quality flatbed UV inkjet printer - the Inca Onset Q40i.
The latest addition to the Inca Onset series, the Inca Onset Q40i has been developed to address the growing market for an ultra-high-quality flatbed
device, printing onto media up to 3.14m x 1.6m (123.6 inches x 63 inches) and up to 50mm (2in) thick. Using the latest Fujifilm Spectra Dimatix QS10
printheads, the Inca Onset Q40i delivers a 10 picolitre drop size, compared to the 27 picolitre drop size used on S40i model. The resulting 1200dpi
apparent resolution produces ultra-crisp images, fine lines, sharp text and smooth tonal graduations, the high resolution Inca Onset Q40i prints up to 3
10m2/hr, equating to 62 full-bed sheets per hour.
“The Inca Onset Q40i combines outstanding quality with high-volume capabilities for critical print applications such as backlit cosmetics displays, fashion
and other closely-viewed graphics,” says Heather Kendle, Inca Digital Marketing Director. “With an output quality comparable to offset litho married with
Inca Digital’s on-going commitment to delivering flexible, high-productivity solutions, we believe that the Onset Q40i will attract considerable attention.”
Duggal Visual Solutions, based in New York City, is the first beta test partner of the Inca Onset Q40i. "Because of our location in New York and our
trendsetting clientele who push creative boundaries, we are fortunate to know the demands of the industry better than anyone. We have years of
experience assessing which machines are capable to satisfy and exceed those demands," explains Michael Duggal, CEO of Duggal Visual Solutions.
"Without question the Inca Onset Q40i, and the engineers behind it, are exceptional and breaking new ground."
With the launch of the four and six-color Inca Onset Q40i there will be 20 different configurations available in the Inca Onset range, offering the market a
choice of productivity and quality which enables companies to pick the right model, at the best price, performance and, therefore, return on investment
(ROI) for their business.
Supplied by Fujifilm, Inca’s exclusive global distribution partner, the new Inca Onset Q40i will make its global debut on the Fujifilm stand at FESPA (F10S).
Inca Digital Printers - 3/19/2013
Inca Launches Production Analysis System
Inca Digital Printers announces the launch of Inca ReporterPro, a user-friendly analytics application designed to give managers a clearer understanding
on the productivity and efficiency of their Inca Onset and Spyder wide-format printers.
Inca ReporterPro gives production managers the ability to monitor their Inca flat-bed printers and access a wide range of production statistics from a
web browser-based interface. The software provides a detailed overview across a range of metrics and can generate a variety of internal
management reports, allowing managers better insight to fine-tune production schedules and increase efficiencies.
Inca ReporterPro provides job, customer and machine production data, either dynamically or at preset intervals through a user-friendly ‘Dashboard’.
Different users can set up their own Dashboard view, displaying their preferred choice of job metadata. Using standard SQL database queries, users
can search on multiple criteria such as filename, job number or customer name and have the results regularly updated on their Dashboard, or used to
The system can deliver specific data such as individual machine uptime, productivity (e.g. total number of sheets printed and job production time) and
quantity of ink used per job. Users can easily generate production reports for a single machine focusing on a specific timeframe, or they can examine
data relating to jobs for a single customer that are printed on a number of different Inca devices. The information can be used to improve the accuracy
of job estimating and assist with production planning. If required, ReporterPro data can be imported into an Excel spreadsheet, estimating system or
even an MIS. This facility allows the user to manipulate the data using existing IT applications.
“Today more than ever, print service providers need fast, accurate production data in order to maximize profits, increase efficiencies and reduce waste,”
says Heather Kendle, Sales and Marketing Director at Inca Digital Printers. “Inca ReporterPro gives users desktop or network access to comprehensive
insights and metrics on printer use and performance across multiple Inca machines, helping deliver increased transparency on job costs and
Fujifilm, Inca’s excusive global distribution partner, will offer Inca ReporterPro software with all new Inca Onset printers, along with Inca’s Print Run
Controller, a PPML-compliant print scheduling and collation module, and the Inca Accelerator productivity enhancement option.
Inca Digital Printers - 1/29/2013
Inca Digital Adds ‘Accelerator’ Option to Onset Series
Following the launches of the Inca Onset S20i and S40i models, Inca Digital Printers announces the immediate availability of a new ‘Accelerator’
option, delivering significantly increased productivity for this new range of Onset wide format UV flatbed inkjet printers.
Developed and tested with Fujifilm, Inca’s exclusive global distribution partner, Inca Accelerator is an optional enhancement, which for the first
time in the market, once deployed, increases overall production speed while maintaining the same outstanding level of print quality.
The increase in print throughput is dependent on the particular Onset model, and the number of print passes. The maximum throughput of the
Onset S40i with automation has been increased from 470sqm/hr (94 beds/hr) to 560 sqm/hr (112 beds/hr) – a 20% increase. This equates to an
additional 720 sqm (144 beds per shift) that can be printed within the same 8-hour shift, the equivalent to adding an extra mid-range printer!
Accelerator has been thoroughly beta tested by Superior Creative Services in the UK on the Inca Onset S40i. “We have regularly achieved 110 sheets
an hour on the floor since we started testing this, although it does depend on the substrate we are running. Having this on our machine had been
pretty invaluable to us in peak times – it’s like us having a turbo charger,” says Stewart Powell, production director, Superior.
“As part of our continuing product development initiatives, our teams identified a way to significantly increase print throughput across all of our
Onset print engines,” says Heather Kendle, Director of Marketing at Inca Digital. “Thanks to Inca Accelerator, new Onset users can enjoy an
increased total capacity per shift, faster job turnarounds, an increased ability to handle tight deadlines, reduced overtime costs and all of this whilst
maintaining the outstanding image quality that the Inca Onset is renowned for. Inca Accelerator is yet another result of our continued commitment
to provide the best possible combination of quality, productivity and flexibility for our customers.”
Inca Digital Printers - 10/22/2012
Inca Digital Excellence Awards Demonstrate Creativity
The winners of the second Inca Digital Excellence Awards (IDEAs) were announced Friday night, October 19, 2012, at a special dinner event, hosted by
Inca, to celebrate the occasion.
The IDEAs celebrate the creative and remarkable effects and products produced by innovative companies throughout the world using Inca printers.
The judges - Barney Cox, Senior Consultant at InfoTrends; Stan Kilpin, Publisher of Digital Image Australia/New Zealand and Noel Ward, MD of
Brimstone Hill Associates in the USA were challenged to select outstanding efforts from an exceptional group of entries submitted from around the
world. Entries in each of the six categories were selected on the basis of originality of the job, complexity of the substrate, ability to overcome design
and concept challenges, success of making something special, client benefit, and visual and structural impression.
The category winners, who spanned three different continents, received a trip to SGIA in Las Vegas, courtesy of Inca, and were presented with an Inca
IDEA trophy. In addition, SGIA graciously provided winners full SGIA Business Packages, which enabled free entry to the SGIA Expo and access to
seminars during the show.
"This group of entries surpassed our expectations, and we would like to thank everyone who participated in the IDEAs program this year," notes
Heather Kendle, Director of Marketing, Inca Digital Printers. "The submissions were extraordinary, in part due to the wide range of materials they
are able to use, from more common plastics and boards, to more unusual substrates such as pizza dough! There were interior and exterior designs,
walk-through displays, and even flip-flop sandals and interactive mannequins among the many creative entries. All of the entrants should be proud
of the work they have done."
"We are very pleased with the number of brilliant entries we received. They demonstrate that digital print technology can achieve remarkable results and
allows print providers to create almost anything for their customers," says Yoshinari Otani, COO, Inca Digital Printers. "What is particularly gratifying is
that the extraordinary entries were produced on a wide range of Inca printers, from the more recent Inca Onsets, to Inca Spyders, Columbia Turbos
and even on Inca Eagles installed more than a decade ago. We believe it's a wonderful testament to the investment value of Inca Digital printers,
and the ingenuity of our customers."
The six categories (Display Graphics, 3D POS, Retail Interiors, Interactive Display, Décor & Furniture and Product Decoration) were created by
Inca to encourage the widest possible range of entries and reveal some inspiring applications. All six categories were well represented and the
prize-winners and runners-up in each were as follows:
Winner - Artwork Digital, Brazil: for its own promotional campaign, a prototype of a Harley V-Rod 2008 printed on an Inca Spyder 320 and assembled
from sheets of Re-Board®. It showed all the possibilities of working with Re-Board, creating something very innovative with the material. "Makes me
want the display in my office! Innovative, compelling; shows what can be done with the material and print engine," commented judge Noel Ward.
Runner-up and Special Award for Creativity - Art Center, Brazil: for a self-promotional targeted campaign, using an Inca Spyder 320 and Inca Onset S20
to print fake pizza toppings directly onto real pizza dough. The 400 pizzas were delivered to creative agencies in Såo Paulo, with the message, 'We
print on paper, too.'
Winner - Delta Group, UK: This dazzling, large Snow White walk-through display for NBC Universal offered a visual impact of the feeling of the movie,
including live action footage and sound. The size, structural design and print registration from a Columbia Turbo were critical, as was the quality finish.
"Massive scale and obviously a complex job to conceive and produce," noted judge Barney Cox.
Runner-up - Smurfit Kappa, Ireland: A Cadbury tradeshow self-supporting Halloween crypt display printed on an Inca Eagle H on both sides of
Re-Board®. Large enough to be seen throughout the exhibition center, hundreds of people walked through it to view confectionery displays.
Winner - Marketing Alliance Group, US: Printed on an Inca Onset S40, this mermaid graphic for Casey Key Fish Bar was taken from an original oil
painting on canvas, photographed, edited, and printed on poplar wood. Challenges were working with the grain, eliminating moisture, and the right
balance of ink lay-down. Said judge Stan Kilpin, "The artwork and design play a large part in the success of this entry."
Runner-up - Augustus Martin, UK: A semi-permanent POS for Lloyds TSB Bank showcasing that they were Olympic sponsors. Inspired by the
Olympic podium and printed on an Onset S70, the piece was made of Foamex display board and white Perspex.
Winner - Artwork Digital, Brazil: This giant-sized toy train with TV monitors and DVDs, was printed on Re-board® with an Inca Onset S20. "Fun!"
exclaimed Noel Ward. "Kids wanted to take them home?"
Runner-up - Express Image, USA: This self promotion, a 6-color job using an Inca Onset S40 to print on vinyl laminated on plastic, gave the illusion of
being a real-life automobile, combining video (LCD screens) with static print.
DÉCOR & FURNITURE
Winner - Artwork Digital, Brazil: Printed on 5 and 10 mm acrylic and vinyl adhesive on an Inca Spyder 320, this decorative 'display' consists of two
separate recycling containers -- one for used magazines and newspapers, and one for outdated prescription medications. Commented Stan Kilpin,
"Very good design. Excellent printing on the substrate and a very successful result."
Runner-up - Dael Printing, Belgium: The Clicwall deco panel of bumper cars, printed on an Inca Onset S20, was 2.6m high x 2.4m wide. Dael
experimented with many tests to print the correct top layer with perfect adhesion on MDF based panels.
Winner - Artwork Digital, Brazil: Printing on rubber with an 8-color Inca Spyder 320 (CMYK, white, light cyan, light magenta), customized flip-flop
sandals were designed and created as a promotional piece for Fiat.
Runner-up - Artwork Digital, Brazil: The toy train with video monitors received honors in two categories.
Inca Digital Printers - 9/28/2012
Inca Digital and Fujifilm launch the Inca Onset S20i
Inca Digital Printers and Fujifilm announce the introduction of the Inca Onset S20i wide-format UV flatbed inkjet printer, which now offers a range of
new productivity and convenience features. The launch of the Onset S20i follows the recent launch of the Onset S40i announced in May. Both
machines are supplied by Fujifilm, Inca’s exclusive global distribution partner and the S20i is commercially available from October 2012.
The Inca Onset range addresses the needs of specialist display print companies requiring high quality, high-speed throughput on a variety of both
flexible and rigid support materials up to 3.14m x 1.6m (123.6in x 63in) and 50mm (0.59in) thick. The Onset S20i retains the characteristic full-width
printhead array with 26 individual Fujifilm Dimatix printheads per colour, giving users production speeds up to 310m2/hr (3,340ft2/hr), equivalent to
62 full beds per hour. New feature highlights of the Inca Onset S20i include:
Multi-zone vacuum table: A new 15-zone vacuum table reduces bed masking requirements for substrates less than 3mm thick, reducing setup times
and increasing flexibility.
Innovative UV sensor system: A new auto-sensor system constantly monitors the UV dose and informs the operator when to initiate the Onset S20i’s
automated cleaning procedure.
Sophisticated substrate height detector: Sensitive mechanical substrate height detectors deliver more consistent accuracy and reliability.
The Onset S20i is also available with Inca Digital’s optional flexible automation system, giving users the choice to operate the machine manually
or with semi or three-quarter automation from the same configuration. For those requiring the ability to incorporate variable data printing as simply
as possible, the Onset S20i also supports Inca’s Print Run Controller (PRC) software module.
Complementing the Inca Onset S20i, an enhanced range of Fujifilm Uvijet inks have been developed to provide improved adhesion, stability and
finishing properties. The result is even better print results from 600dpi up to 1000dpi using up to six ink colours (including white ink) and variable
finish effects (matt, satin, high gloss) to address a wide range of applications such as display Point-Of-Sale, exhibition graphics, backlit/frontlit
displays and outdoor graphics.
”The new features on the S40i have been very well received, so we look forward to being able to take them into this machine as well,” says Tudor
Morgan, Systems Marketing Manager, Fujifilm Speciality Ink Systems.
“The new Inca Onset S20i integrates the enhancements first seen in the Onset S40i to deliver increased productivity and print consistency,” says
Heather Kendle, Director of Marketing at Inca Digital. “We develop and introduce software and hardware enhancements and options to improve
the functionality of the Onset models. Features added to the new Onset S20i provide users with increased flexibility and help to ensure the fastest
Inca Digital Printers - 9/6/2012
Inca Digital Moves to Expand Manufacturing
Inca Digital's new manufacturing facility and head office in Cambridge is opened today by the Lord-Lieutenant of Cambridgeshire1, Hugh Duberly
CBE, who last visited Inca in 2005 to present two Queen's Awards for Enterprise.
Inca manufactures the innovative Inca Onset and Spyder series of UV flatbed inkjet printers which are used worldwide to produce large format display
graphics. Since its foundation in 2000, Inca gradually expanded into several additional buildings in order to meet global demand for its innovative
products. The company's move to new, larger premises not only increases the floor area of its facilities to 5,869 sqm, but also brings a more
efficient manufacturing process under one roof and increases overall production capacity. The new site also provides larger and improved support,
training, clean-room and stores facilities with scope for future growth.
Inca was keen to preserve its Cambridge roots, not only because the city is a key centre of inkjet knowledge and expertise, but also to maintain the
close links that Inca has established with Cambridge University and other inkjet technology groups. Inca's keen focus on product development has
allowed the company to bring a new product to market every 18-24 months. The success of the current Onset series worldwide has raised the
quality bar in digitally printed graphics and has demonstrated the considerable demand for fast turnaround, quality display graphics on a wide
range of materials and at a competitive price.
"This move is a significant milestone in our growth and marks the start of an exciting new phase for Inca," says Bill Baxter, Inca CEO. "Despite a
difficult economy, we have grown in a highly competitive market to meet the increasing demand from companies around the world who want to
invest in high-performance equipment. Many are taking second and third machines as they start to switch to total digital print production, moving
away from traditional screen print. We are proud to be leading this change to a cleaner, better and more cost-effective print technology."
Originally founded in 2000 by Bill Baxter and a small team from Cambridge Consultants, it was then acquired by Dainippon Screen Mfg. Co., Ltd. in
2005. With substantial support from Dainippon Screen Head Office, Inca has evolved into a successful £36 million (Euro 45.5 million) business that
employs around 200 people today. These new, larger premises give the company the opportunity to continue the growth that it has achieved since
Inca Digital Printers - 2/15/2012
Inca Digital Expands Print Options on Inca Onset S20
Inca Digital Printers announces productivity enhancements to the Inca Onset S20, its 310 m2/hr (3,340 ft2/hr) wide-format UV flatbed inkjet printer. A
new 20-pass print mode has been added and the speed of the existing 25-pass mode has been increased, giving Onset S20 customers increased
options in matching production time to the quality demands of each job. The Inca Onset S20 now supports four print pass modes: 12, 16, 20 and
"Inca continually looks for ways to improve its technology in order to give customers the best value and performance," says Dr Linda Bell, Inca Digital
CEO. "Different jobs require different levels of image quality, depending on their content and the viewing distance, which translates into different
numbers of printhead passes during printing.
"For busy graphics viewed at a distance, such as large billboards or in-store graphics placed at some height from the floor, 12 passes may well suffice,
while for high-impact, closely-viewed POS or posters with challenging solid colors such as reds and purples, 25 passes will yield the best quality results.
The new options give Inca Onset S20 users higher productivity and more flexibility to choose the optimum print mode for each job."
The new 20-pass mode sits between the existing 16- and 25-pass modes and gives a productivity increase of 26% compared to the latter. This mode
combines quality and speed and is ideal for graphics that include large areas of solid color.
The new 25-pass mode is 24% faster than before but still produces the same quality results, thereby increasing productivity for the most demanding
The new modes are available as a free software upgrade for existing Inca Onset S20 customers and will be included as standard on new machines.
They are fully compatible with Colorgate Production Server and Caldera GrandRIP+.
Supplied by Fujifilm, Inca's exclusive global distribution partner, the Inca Onset S20 offers all the features associated with the market-leading Onset
range, including wide color gamut, satin and controllable gloss levels, variable job management and the option of automation, making it ideal for the
production of single and double-sided display POS, exhibition graphics, backlit/frontlit displays, outdoor signage printing and cosmetic/fashion graphics.
Inca Digital Printers - 10/20/2011
INCA Digital Launches Ideas 2012
Today marks the launch of the second Inca Digital Excellence Awards (IDEAS 2012), which celebrate the creativity and ingenuity of its customers
around the world. At a press briefing during SGIA Expo 2011 at New Orleans’ Ernest N. Morial Convention Center, attended by both journalists and
users of Inca digital inkjet flatbed printers, Inca Digital announced the program to acknowledge the extraordinary work produced on Inca Digital printers.
The IDEAS aim to recognize the power of digital print and showcase the stunning effects that are possible using Inca’s state-of-the-art UV inkjet
technology. Following the success of the first IDEAS last year, Inca has extended the award categories to reflect the broad array of impressive
products that Inca customers are creating today.
The judges are looking for a combination of quality, innovation and creativity across six different categories: Display Graphics, 3D POS, Retail Interiors,
Decor and Furniture, Product Decoration, and for the first time, an ‘Interactive Display’ category. “We are seeing a rapid growth in the use of Interactive
Displays where companies are merging digital print with screens, projectors and video, as well as the clever use of QR codes to create powerful
installations” says Heather Kendle, Sales & Marketing Director, Inca Digital. “We expect to see some very interesting entries in this section.”
The six category winners will receive an IDEAS Trophy and an expenses-paid, two-night trip to Las Vegas to attend next year’s SGIA Expo
(18th-20th October, 2012). SGIA Expo offers wall-to-wall exhibitors for every aspect of the specialty imaging industry. Attendees can browse
through on-site demonstrations, take part in hard-hitting educational sessions, and establish critical business connections at various networking
events. It is a great opportunity for IDEA winners to see the latest techniques and applications.
“We were very impressed with the quality and innovation of the entries submitted for IDEAS 2010, not only printed by our Inca Onset models but also
by our Spyder and Columbia Turbo models which are still in action producing great products around the world,” says Linda Bell, Inca Digital CEO.
“We are extremely proud of our business as developers and manufacturers of ground-breaking printers, and the IDEAS are a great way to celebrate
what makes our global customers proud of their own businesses.”
For full IDEAS competition details and simple online entry go to: www.incadigital.com/ideas2012. Closing date for entries is 31st July 2012 and
winners will be announced on 18th October during SGIA in Las Vegas.
Inca Digital Printers - 10/17/2011
Inca Introduces Caldera GrandRIP+ for Use with its Range of Wide
Inca Digital Printers announces the immediate availability of the Caldera GrandRIP+ for use with its range of UV wide-format, flat-bed printers, including
the Inca Spyder and Onset ranges as well as older Inca products such as the Turbo.
The Caldera GrandRIP+ is a fast, flexible and powerful production workflow exclusively designed to drive wide and extra-wide format printers and
print-to-cut equipment. It supports the latest advances in color management, spot color matching, screening techniques and a host of finishing-
orientated features such as tiling, nesting, eyelet positioning and the addition of stitching and folding marks.
"We continually evaluate and approve a variety of software solutions in order to give Inca users' maximum choice and the flexibility to optimize the
performance of their Inca printers," says Heather Kendle, Inca Sales and Marketing Director. "Caldera has a strong and established reputation as
a RIP supplier to the wide-format sector and one of the decision factors was the ability to run the software on a Mac or Linux operating system. We
have worked closely with them to develop drivers specifically for our range of Inca printers in order to ensure the seamless compatibility, reliability
and maximum productivity that Inca customers expect."
"Inca is a leading wide-format manufacturer and we are very pleased that they recognize the power of our production solutions," says Valery de March,
Caldera OEM Director. "GrandRIP+, featuring our unique APPE (Adobe PDF Print Engine) implementation in a wide format production RIP, is now
fully operational and optimized for every Inca printer model to provide significant productivity and quality benefits."
The Caldera GrandRIP+ supports a wide range of input file formats including PostScript and PDF, in addition to standard image file formats. Support
for ICC profiles together with sophisticated pre-flight and preview of jobs enables accurate 'no surprises' printing, including automatic detection and
simulation of spot colors based on media profiles. Advanced layout, tiling, step-and-repeat and nesting features optimize output of very large, mixed
or repeating jobs while minimizing processing time and use of ink and media. For sign-making applications these features, enable rapid and efficient
assembly and installation.
The Caldera GrandRIP+ is the latest of the Inca portfolio of RIP solutions available for its wide format digital flat-bed inkjet printers. For more details
about the Inca-compatible RIPs designed to meet a variety of budgets and production requirements, please contact the Inca Applications Team or
contact Fujifilm, the exclusive global distributor of Inca flatbed printers.
Inca Digital Printers - 9/6/2011
Inca Boosts Manufacturing to Meet High Demand for Inca Onset
Inca Digital has doubled its Onset manufacturing volume at its Cambridge facility in the UK to meet a considerable boost in demand for this powerful series
of UV flatbed wide-format digital inkjet printers. This follows the successful launch of the original Inca Onset in 2007, the Onset S20 in 2008 and high
interest in the Onset S40 launched earlier this year.
The rise in the number of companies needing to invest in high-performance equipment to meet increased demand from their customers has resulted in a
high volume of orders for Onsets over the last year from across Europe and the Americas. In addition, many companies are now investing in second
and third machines, either adding multiple S20s or adding an S20 or S40 alongside an Inca Onset as they start to switch to total digital print production
and away from screen and large-format litho printing.
"The Inca Onset Series with automation redefines wide-format performance levels, providing an ideal, fast production platform and ticking all the
boxes for companies who need to produce short-run, variable and static display graphics on a wide range of materials very quickly and efficiently,"
says Dr Linda Bell, CEO, Inca Digital. "The success of the Onset products worldwide over the past three years has raised the quality bar in digitally
printed graphics and demonstrated the considerable market for fast turnaround, quality display graphics on a wide range of materials and at a
competitive price. We are actively recruiting to further increase staffing levels by 20 per cent across the board and have worked hard with
our suppliers to add the capacity to respond to the higher demand."
Fujifilm distributes Inca's ultra-fast printers exclusively around the world and supplies the patented Uvijet inks that have been specifically formulated to
maximise the benefits of Inca's engineering expertise and deliver groundbreaking quality. The flagship, super-high productivity Inca Onset prints at
750sqm/hr (8,073 sqft/hr), the Inca Onset S40 at up to 470 sqm/hr (5,059 sq ft/hr) and the Inca Onset S20 at 310 sqm/hr (3,340 sqft/hr). With a
choice of productivity, automation, ink color options and controllable satin and gloss levels, 18 different Onset configurations are available. This
enables companies to pick the right model, at the best price, performance and, therefore, return on investment (ROI) for their business and provide
room for growth.
Inca Digital Printers - 4/4/2011
Inca Launches the Inca Onset S40
Today, Inca Digital Printers announces the launch of the Inca Onset S40, the latest addition to its market-leading Inca Onset range of wide-format UV
flatbed inkjet printers. Positioned between the flagship, super high productivity Inca Onset at 750sqm/hr (8,073 sqft/hr) (with automation) and the Inca
Onset S20 at 310 sqm/hr (3,340 sqft/hr) (with automation), the new Inca Onset S40 prints at up to 470 sqm/hr (5,059 sq ft/hr) (with automation).
Alongside the other products in the range, the Inca Onset S40 has been engineered to provide outstanding levels of performance, 'best-in-class' quality
and flexibility at low cost per print. It meets the high-volume, fast-turnaround production needs of specialist display print companies, using up to 168
new-generation, user-replaceable, printheads (28 per color) on a full width print bar delivering a 27 picolitre drop size. This, combined with Inca's precision
ink drop placement, produces superb 600dpi print quality with the option of four or six colors using Fujifilm's UVijet OB ink.
With the addition of the Onset S40 to the Inca Onset range there are now 18 different Onset configurations available, offering a choice of productivity levels
and ink options. This enables companies to pick the right model, at the best price, performance and, therefore, return on investment (ROI) for their
business. Supplied by Fujifilm, Inca's exclusive global distribution partner, the new Inca Onset S40 will be shown publicly for the first time worldwide on
the Fujifilm stand (Hall A4-B10) at Fespa Digital Hamburg, 24-27th May 2011.
Offering the features associated with the Inca Onset range, including wide colour gamut, satin and controllable gloss levels, variable job management and
the option of automation, the Onset S40 produces superb POS-quality display graphics economically at throughput speeds of up to 470 sqm/hr (5059
sqft/hr), equivalent to 94 full bed sheets/hr (3.14 x 1.6m) and onto substrates up to 50mm (2in) thick. A choice of uni-directional, bi-directional and
super high quality print modes can be selected depending upon specific job requirements. As a result, the versatile Onset S40 is ideal for the production
of single and double-sided display POS, exhibition graphics, backlit/frontlit displays, outdoor signage printing and cosmetic/fashion graphics etc.
At this throughput level, production efficiency is important to ensure maximum productivity and cost-efficiency with minimal downtime in order to deliver the
best ROI. As a result, the Inca Onset S40 is compatible with Inca's flexible automation system which offers customers the choice to operate in manual,
semi or three-quarter automation from the same configuration, as well as Inca's Print Run Controller (PRC) software module.
The first Onset S40 in the world has been installed at Kolorcraft (www.kolorcraft.com) in Ossett, UK. The POS specialist has rigorously tested the new
printer over the past few months, experiencing significant benefits to its business by being able to mirror its retail client's objectives and maximize their
"The success of the Inca Onset and Onset S20 printers worldwide over the past three years has raised the quality bar in digitally printed graphics
and demonstrated the considerable market for fast turnaround, quality display graphics on a wide range of materials and at a competitive price. It
quickly became apparent that there continues to be a strong market for an Onset with all the features and functionality that it offers," says Dr Linda
Bell, Inca Digital CEO. "The Onset S40 is the logical next step for us in our printer portfolio. It fits nicely into the market and is highly competitive.
Many companies are starting to invest in multiple Onsets, and we are giving them the flexibility to mix and match the models to suit their customer's
needs and production requirements and provide room for growth."
Inca Digital Printers - 9/23/2010
Inca Digital Boosts Onset S20 Production Speed
Inca Digital has increased the output of its wide format Inca Onset S20 flatbed printer to 310 sqm/hr. The Onset S20 has undergone two speed upgrades
since its launch last year to give an overall 24 per cent performance boost: new automation introduced in June gave the first improvement, while the new
print mode announced today adds a further 15per cent.
While this new faster print mode may not be suitable for the most demanding images, tests have shown that it will be suitable for a variety of everyday files.
The printer's new high-speed mode enables users to print high-volume graphics at 310 sqm/hr, equivalent to 62 full beds per hour. This mode has been
introduced in response to users' requirements for even higher levels of ultra-fast display graphics production.
The high-volume Onset S20, sold exclusively by Fujifilm, prints a variety of finishes on a wide range of materials up to 3.14m x 1.6m and 50mm thick. The
Onset S20 has been designed to provide the highest level of flexibility and can be operated in a variety of quality and productivity modes from 600-1000dpi
and from 150-310 sqm/hr. The faster print mode will be issued to all existing Onset S20 customers as a free upgrade and is included as standard in all new
Onset S20 printers.
"Versatility is embedded deep into the Onset S20's DNA and its design allows us to react quickly to market needs and enhance some features," explains Dr
Linda Bell, CEO, Inca Digital. "This printer delivers exceptional results at speed in its standard production modes, but not all jobs require these levels of quality.
Our customers are handling a lot of poster type work that the Onset S20 can now produce, still at good levels of quality, but at even higher speed levels. Our
customers are eager to exploit all the capabilities of the Onset S20. They have asked us for this new mode and the design of the printer allows us to quickly
respond to them".
The Inca Onset S20, also available with automation, prints with the six-colour (CMYKLcLm) Fujifilm Uvijet Enhance ink set producing quality and variable finish
effects (matte, satin, high gloss) for a range of applications including display POS, exhibition graphics, backlit/frontlit displays and outdoor signage.
Inca Digital Printers - 6/28/2010
Inca Digital Celebrates 10 Years of Breaking Inkjet Records
"The future for Inca Digital is very exciting," says Dr Linda Bell, CEO, as the company celebrates its 10th
birthday. "Since 2000, when we launched the world's first flat-bed wide-format UV inkjet printer, we have
consistently developed ground-breaking and record-breaking printers. That pioneering spirit is still very much
at our core and continues to drive our programme of inkjet innovation."
Over the last 10 years Inca has developed a range of market-leading printers, and many of the early models are
still in operation today. The first Inca Eagle machine was launched in 2000 and the high-speed Turbo in 2004,
setting a new speed benchmark. The Spyder 320 was launched a year later, and in 2007 Inca created a step
change with the revolutionary Onset: the world's fastest digital UV flatbed printer capable of production speeds
up to 750 sqm/hr equivalent to 155+ full bed sheets an hour. In 2009, this was followed by the Onset S20. The
Onsets broke the speed barrier and their ability to produce quality volume graphics quickly and cost-effectively
have transformed production environments and users businesses around the world; their impact has become
known as the 'Onset Effect'.
The company has grown significantly since 2000 and today an estimated 21 million square metres of material is
printed on Inca printers around the world every year.
Looking to the future, Dr Bell says: "We are in great shape and the next 10 years will see a new phase in the
company's growth as we continue to move up the curve. We will keep pushing the boundaries of speed and
performance of our equipment and work even more closely with our customers to add value, and help them to
widen their capabilities and competitiveness. Corporately, we are investing to expand our skills into a broader
range of markets by exploring new applications for Inca inkjet and we will continue to develop our international
presence and infra-structure."
Inca Digital Printers - 10/7/2009
Inca Digital Boosts Flexibility and Productivity of Onset UV Inkjet Printer
New options deliver more speed, gloss and quality modes - plus the ability to reduce costs
Today Inca Digital launches two new options designed to boost the flexibility and productivity of the
award-winning Inca Onset UV flatbed printer. One option provides new print techniques delivering higher
print speeds as well as two new higher quality print modes. The other delivers higher-end gloss, the ability
to improve adhesion on difficult substrates and more versatility with heat-sensitive materials through
reduced power consumption.
The Inca Onset was launched just over two years ago and still remains the world's highest productivity UV
digital flatbed printer printing sizes up to 3.2 x 1.5m (10.5x 5 ft) with a throughput of 600 sqm/hr (6,458sqft /hr).
Incorporating an automated handling system, over 73,000 inkjet nozzles jetting 30 picolitre drops and using the
latest generation Fujifilm Sericol Uvijet ink, the Inca Onset has been designed for speed and is ideal for
companies with high-volume digital production needs. It produces superb quality display graphics economically
for a range of applications including: display POP, exhibition graphics, backlit displays and outdoor signage.
New printing techniques developed by Inca now give the option of a further 16 per cent increase in throughput
up to 700sqm/hr (7,534 sqft/hr), equivalent to 145 full-bed sheets (or 435 60in x 40in posters) an hour.
Alongside the ability to cut job turnaround times and improve production efficiency, this option also allows
companies to print in new quality modes to achieve top quality results at speed.
The Inca Onset has always provided edge-to-edge satin and semi-gloss finish modes as standard. A second
new option now gives users an even wider range of gloss levels to provide enormous choice of print finish.
Included in this option is the latest UV lamp technology which reduces the input power required to cure UV
ink on most substrates. This delivers like for like UV power output with up to 30 percent power input reduction.
It also expands the range of heat sensitive materials that can be printed and cured without risk of cracking,
buckling or surface damage.
"We will continue to push the boundaries of our inkjet technology to give companies the best and most
flexible results from our machines," says Heather Kendle, Inca Digital Director of Marketing. "Quality and
productivity are extremely important to Inca Onset users and these latest options allow them to provide an
even wider offering to their customers very competitively."
The new gloss/power mode and speed increase options announced today are available to existing and new
Inca Onset users. Inca Onset UV inkjet printers are available exclusively from Fujifilm Sericol.
Inca Digital Printers - 10/26/2008
Inca Digital Announces Inca Onset S20
Inca Digital Printers today announce the Inca Onset S20, designed to deliver the high-volume production
needs of specialist display print companies. The new printer, which will be available from global distributor
Fujifilm Sericol, builds on the technology of the Inca Onset, the world's fastest digital UV flatbed printer, and
offers unique new features providing unrivalled print speed at a competitive price.
This latest product introduction will allow Inca and Fujifilm Sericol to provide the industry with a choice of UV
flatbed digital printers to suit all production requirements.
"The Onset is an ideal printer for customers with high productivity. However we recognize that most customers
do not need to produce 6,458 sqft/hr of print. The Onset S20 is aimed at customers who like the features of the
Onset but who sell less output and want a lower price point. Inca can now offer customers machines to suit
any budget and throughput need, with the reliability and build quality associated with the Inca name," says Bill
Baxter, MD of Inca Digital.
The Inca Onset S20 has been engineered to provide superb levels of performance, quality and flexibility. It
features Inca configured printheads on a full print width color bar with a 28 picolitre drop size. This, combined
with Inca's own print module technology and motion systems, delivers precise ink drop placement, producing
excellent print quality. The capability to control pulse width and voltage on each individual printhead enables
highly accurate control. Uniquely with the Onset S20, there is the ability to replace individual printheads easily,
which further reduces maintenance costs.
The Onset S20 prints edge to edge over a 123" x 63" area on a moving bed on substrates nearly 2" thick.
The vacuum table with accurate pin positioning allows users to print single and double sided on a variety of
sheet sizes. To provide users with an extra level of performance, a semi-automated material handling system is
available as an option.
While the standard colour set of the Inca Onset S20 is Fujifilm Sericol's Uvijet four color CMYK, Ultratone inks
(lights, orange, violet) and white versions are also available. This, as well as a choice of satin, semi-gloss and
gloss finishes, delivers enormous versatility in the range of products that can be printed, e.g. display POS,
exhibition graphics, backlit/frontlit displays, outdoor signage printing etc. The Wasatch RIP provides easy file
set-up and in-depth colour management control for a variety of applications. As with the faster Onset, an
integrated scanner automatically checks and ensures accurate print density, and allows printhead nozzle
mapping and alignment to assure that quality is not compromised.
With the addition of the Inca Onset S20, Inca offers a range of ten digital UV inkjet flatbed printers in a choice
of formats, speeds and colors. The product range enables companies to select the Inca machine that is most
suited to their specific requirements. Sold by distribution partner Fujifilm Sericol, the first commercial shipments
of the Onset S20 will be in March of 2009.
Inca Digital Printers - 9/28/2008
Inca Digital Launches New High-Speed Spyder V Flatbed Printer
Inca Digital Printers announces the introduction of the Inca Spyder V, a new, faster printer based on the
design of the popular and highly successful Spyder series of flatbed inkjet printers.
The Spyder V printer has a unique Inca designed printhead array to achieve a higher throughput than other
Spyder 320 printers. Print speed is up to 1,001ft2/hr in production mode with a maximum speed of 1,399ft2/hr.
The Spyder V has a print area of 126 x 63" on substrates as thick as 1.18". While the standard color set of the
Spyder V is four color CMYK, a six color version is also available with the option of using Fujifilm Sericol's
unique Uvijet Ultratone color system.
The Inca Spyder V's 25 picolitre drop size, combined with Inca's own print module technology, delivers precise
ink drop placement, producing the excellent print quality for which Inca is renowned. Its color management
flexibility and easy file set-up with the RIP, plus exceptional white ink opacity make it a highly adaptable system
for the display printer producing a range of close viewing point-of-sale materials, external displays, backlit/frontlit
displays and graphics.
Valley Printing in Bingley, UK, the beta test site for the Spyder V and a long time Inca customer, is delighted
with the performance of the new printer. "I'm very impressed with its speed, performance and quality," says
John Haggas, Chairman and MD. "We produce ink heavy displays for retail POS customers and the Spyder
V produces high impact results with good ink adhesion on a tremendous variety of base materials. The beauty
of the Spyder is the consistency of the print it produces which reduces waste and keeps production costs
down. Plus, I like its small footprint which allows me to pile in/out stock close to the machine."
The Spyder V will complement other Spyder models in the range. Its faster speed enables the Spyder V to fill the
gap between the traditional Spyder 320 series and the faster Turbo Plus which delivers speeds of up to
1722ft2/hr. For customers still requiring the widest color gamut, the 8 color Spyder 320 will continue to be a
"Although the Spyder 320 is our most popular printer, customer feedback told us that they would like a Spyder
printer with speeds closer to that of our Turbos," explains Heather Kendle, Inca Digital's director of marketing.
"Now, our customers can be even more productive, allowing them extra capacity than they were previously
able to generate with the 320 range, whilst still offering versatility on color options, the Spyder V, with 4 or
6-color options, provides an even greater selection of Spyder printers from which to choose."
Inca Digital Printers - 8/15/2008
Inca Boosts Onset Flatbed Printer Production Speed by 25 Percent
Inca has introduced an innovative bi-directional printing technique that has boosted the production speed of its
award-winning Onset flatbed UV inkjet printer by up to 25%.
Using the new bi-directional mode the automated Inca Onset handles print sizes up to 10.5x 5 ft at a production
throughput of up to 6,458sqft /hr. In pure print terms, this equates to a speed of 10,764 sqft/hr. As a result, an
impressive 125 plus full-bed sheets (or 375 - 60x40") posters an hour can be produced.
Large format inkjet printers traditionally build an image by scanning printheads back and forth across the substrate.
This can create a 'lawn' banding effect when printing in both directions (bi-directional). Banding can be caused
by ink droplet placement, the shape of the drops and the differences caused by curing in each direction of
printing. However, because the printing method is different on an Onset, this structural banding is not an issue
due to its advanced engineering and design. The latest bi-di upgrade improves performance from 5,382 to
6,458sqft/hr while giving users the confidence that they can maintain top quality results.
Bi-directional printing has traditionally proved difficult for many inkjet printer manufacturers to achieve. "In order
to attain good bi-di quality it is important to compensate for varying droplet placement. However, we have
developed techniques which accurately control drop size and release according to the direction of print to
deliver exceptional quality at increased print speeds on a range of substrates," explains Steve Tunnicliffe-Wilson,
Director of New Product Development.
Inca's new Bi-directional printing feature is already being fully utilized on customer installed Onsets and is now
available as standard on new Onset machines.
Inca Digital Printers - 2/13/2007
Inca to launch new eight-color Inca Spyder 320-8 Series at ISA
International Sign Expo 2007
13 February 2007 - Inca Digital Printers will launch the Spyder 320-8 Series, its new Spyder 320 flatbed printer
capable of printing eight colors, at ISA International Sign Expo '07, the trade show serving the sign industry
(April 11-14, in Las Vegas). The new large format, digital flatbed UV printer will be demonstrated, along with the
latest Uvijet ink technology, by exclusive distributor Fujifilm Sericol on booth 4460.
Flexibility has contributed to the popularity of the Spyder 320 product line. Since May 2005, Inca Digital has
successfully introduced a number of Spyder 320 digital flatbed printer models, including the original 4 color
Spyder 320, the low-cost alternative Spyder 320-e, and Spyder 320+ white and six color versions. The modular
design of the Spyder 320 range allows users to select the specification of their Inca Spyder printer to suit their
business needs or growth plans.
The latest edition, the Spyder 320-8 Series, adds even more flexibility. The Spyder 320-8 Series was developed
to provide printers greater choice of ink colors, as well as being able to match more special colors-along with
white. With eight ink modules, each consisting of four Spectra inkjet heads, the Spyder 320-8 Series provides
a wide color gamut. Initially, the printer will be available with the four process color inks (CMYK), as well as
light cyan, light magenta, and two units of white (overprint, underprint, or spot color layers), to ensure maximum
ink coverage and print speed. Unlike some white inks Fujifilm Sericol Uvijet white ink is bright white with a high
level of opacity and adhesion.
Aimed at the mid-range market and competitively priced, the Spyder 320-8 Series continues to deliver Inca's
proven performance and outstanding print quality with a vibrant matte finish. The new model has the characteristic
small Spyder footprint, moving print carriage and a full-size 126-inch x 63-inch static vacuum bed with highly
accurate pin registration, sharp image resolution and crisp text. Its impressive productivity rate, printing at up to
860 sqft /hr, also delivers optimum production performance at 699 sqft /hr.
Heather Kendle, Director of Marketing at Inca Digital, says: "We have received a tremendous response, in
particular to our Spyder 320+ white printers. Many companies have immediately found a variety of uses for white
ink coverage along with CMYK, such as two-sided acrylic signs. The Inca Spyder has demonstrated its
outstanding registration, easy file set-up with the Wasatch RIP, and exceptional ink opacity. However, many
companies have been coveting a white model that can also print six colors with an extended color range. The
Spyder 320-8 Series delivers on that promise."
Alongside the Inca Spyder, Inca Digital and Fujifilm Sericol will showcase the Inca Columbia Turbo. First
launched in 2004 and still the world's fastest digital UV flatbed printer, the Columbia Turbo prints onto rigid or
flexible material up to 1.57" thick and 126" x 63" in size, producing high quality, repeatable results at speeds
up to 1,720 sqft/hr. Its economical performance makes it ideal for a wide range of applications including large
format advertising, signage and exhibition graphics printing. The Columbia Turbo-and Spyder 320-uses Fujifilm
Sericol Uvijet inks that provide an ultra-wide gamut using automotive grade pigments with the highest light
fastness rating to ensure print longevity. The Uvijet ink system is designed to print onto almost anything from paper
to board to a wide range of plastics using Inca proven technology to control droplet formation and accuracy.
With a wide range of applications covered between the Inca Spyder 320-8 Series and Columbia Turbo, visitors
to the Fujifilm Sericol booth will be able to view systems capable of cost-effectively printing the finest sign,
display and exhibition materials.
Inca Digital Printers - 2/5/2007
Pratt Corp. Bolsters Digital Print Capabilities With A Columbia Turbo, Its
Third Inca Printer
5 February 2007 - Extending its digital capabilities to meet increased demand expected in 2007, Indianapolis-
based Pratt Corp. has just installed a Columbia Turbo, its third printer from Inca Digital, one of the world's leading
manufacturers of large format inkjet printing technology. This is the second Columbia Turbo installed by Pratt,
who also has an Inca Spyder 320. The latest high-speed Columbia Turbo increases digital capacity by 63%,
without the need for further manpower.
Eight years ago, Pratt was determined to transform itself from a banner printer into a provider of turnkey graphics
packages for large retail chains. Today, Pratt is a successful $60 million service provider-including brand imaging/
positioning, creative, printing and installation-of display materials. With successful adoption of digital technology
and lean manufacturing methods, Pratt has been able to handle 30% more business with no added staff. This
is accompanied by reductions of 70% in press changeover times and 40% in key inventory supplies.
Pratt creates materials almost exclusively on rigid materials. When it purchased its first Inca printer, an Eagle, in
2002, it was an integral part of Pratt's printing services and particularly key for short runs. "We used to print
sheets on a roll-fed printer and then mount them. The Inca printer allowed us to eliminate this step and improve
efficiency," comments Doc Pratt, Executive Vice President of Pratt Corp. "We like the fact that the substrate
moves under the print head. We weren't sure that combination (or hybrid) printers, where a sheet is pushed or
pulled, could do as good a job. UV curing is also important. We want to move as many solvent printers-and their
associated chemicals-out of here."
About a year and a half ago, Pratt traded its Inca Eagle towards a new Columbia Turbo to take advantage of
the increased speed and quality, along with a six-color Spyder 320. The Spyder will shortly be converted to a
Spyder 320+ white, capable of printing white ink as an overprint, underprint, or spot in single, multiple or graduated
layers to provide significant flexibility from one machine.
With the additional capacity provided by its second Columbia Turbo, Pratt is looking to move more of its smaller
runs, traditionally produced by screen printers, to the Inca presses, where they are more cost effective. "We
have had very good uptime, typically operating our printers around the clock five days a week-and often more,"
adds Russ Greene, director of manufacturing.
While implementing lean manufacturing practices for about a year, Pratt has focused on removing waste. One
of their biggest sources was inventory. "Rather than producing larger runs on a screen printer to satisfy annual
print contracts, we can run smaller batches on the Inca printers digitally, virtually on-demand. This ensures fast
delivery and lower inventory levels," remarks Greene. "There is also a secondary benefit for our customers: fast
reaction time. With smaller inventories, our customers can decide to change graphics without paying for excess,
unused inventory. Our Inca presses have delivered the quality and cost-effectiveness we were all hoping for."
Inca Digital Printers - 7/27/2005
INCA Shows Groundbreaking Inkjet Technology
Two of the most advanced flatbed inkjet systems in the world can be seen on the Fujifilm Sericol booth at the
forthcoming Print 05 exhibition in Chicago, Sept 9th 15th (booth 7527) and at the SGIA show in New Orleans
28th Sept 1st Oct (booth 1045), in the form of a Columbia Turbo and a Spyder 320 from UK manufacturer
Inca Digital Printers.
The Columbia Turbo, launched last year, remains the fastest flatbed inkjet printer on the market, while the
recently introduced Spyder 320 brings Inca’s formidable reputation for quality, reliability and performance to
the mid priced market for the first time. In addition, visitors to both shows will have the opportunity to discuss
Inca’s new Autospeed handling system, developed specifically to maximise the output of its Columbia and
Columbia Turbo printers.
According to Fujifilm Sericol’s Digital Marketing Manager, Eddie Sayers: "These presses are appealing to a
wide gamut of companies ranging from screen shops, offset houses and digital printers, right through to
industrial manufacturers. The Inca press has given many of these graphic providers another application
method which provides the necessary flexibility to deliver to their customers on-time, high quality output at a
Print 05 and SGIA will be the first showings of the Spyder 320 in the US. Inca and Sericol expect a huge amount
of interest in the new model, with the anticipation that the Spyder 320 will rapidly become their best selling printer.
"Over the years we have always set standards at the top end of the flatbed market, with machines such as the
Eagle and Columbia Turbo," says Inca’s CEO Bill Baxter. "The Spyder 320 will sit at the top end of performance
in the competitive mid-priced sector. Whilst several manufacturers offer machines between $300K and $400K,
they tend to be slower for the quality that is required. With the Spyder 320’s average production speed of 380
square feet per hour (35 square metres per hour), we expect it to set the benchmark for flatbeds around this
"The uniquely crisp definition achievable on the Spyder 320 means that it is not only suitable for large format
POS and sign work, but that users can also enter new digital markets requiring close-up viewing, including
‘industrial’ sectors such as products fabricated from glass, metals and plastics."
The Spyder 320 shares many of the design features that have made Inca’s Eagle and Columbia printers the
leaders in their field. These include a large format bed size of 126 x 63 inches (3.2 x 1.6 metres), a solid frame
and linear motors for maximum droplet placement accuracy, and a powerful vacuum bed for efficient material
handling and edge-to-edge printing.
Spyder 320 owners will be able to print directly to a wide range of rigid and flexible materials up to 1.2 inches
(30 mm) thick and alternate ended registration on the Spyder 320 allows double sided and panelled work to be
printed extremely accurately.
The Spyder 320 is offered together with Sericol’s latest generation Uvijet ink, which has an exceptional
adhesion profile and offers a high performance on a wide range of materials such as styrene, polycarbonate,
glass and correx.
Throughout the two shows, Sericol will be running the Spyder alongside the Columbia Turbo, which was
launched in the US at last year’s SGIA, and provides variable print modes up to 1,720 square feet per hour
(160 square metres per hour). The Turbo is ideal for short and medium run lengths that are not economical
on a screen press. However, speed does not come at the expense of print quality, which is among the best
available from a flatbed, even when the printer is running at high output levels.
The Columbia Turbo has a maximum print area of 126 inches x 63 inches, (3.2 x 1.6 metres) and can print onto
rigid substrates up to 1.5 inches (40 mm) thick. Substrates can include paper, board, wood, textiles, glass,
flexible and rigid plastic. Inkjet technology is suitable for printing on less even surfaces, so excellent results
can be obtained even on single-faced corrugated board and foam.
Inca and Sericol staff will also be on hand in Chicago and New Orleans to discuss the Autospeed handling
system, which has been designed to complement the high output speeds of the Turbo by minimising the
unproductive time between prints.
"In today’s highly competitive market, where time and deadlines are paramount, the ability to maximise output
and improve turnaround of printed material is a major selling point and can make the difference between
winning a job or not," says Bill Baxter. "Autospeed is designed to cleverly assist the operator with loading
whilst fully automating the unloading cycle. It can be used with a wide range of rigid and flexible materials,
and is modular to suit different production layouts. The system offers a significant reduction in manual handling,
to the extent that the increasing number of customers who have two Columbia printers could feasibly run
both with only one operator"
"At every stage we have made the new assisted unload system flexible and there is the option to quickly
switch back to manual handling when that is necessary. We estimate the system can reduce changeover
time from approximately 45 - 50 seconds down to 10 - 15 seconds, providing an improvement in output of up
to 20 per cent."
Inca Digital Printers - 5/12/2005
Inca Digital Printers Creates US Subsidiary
Inca’s presence in the US has been strengthened with the creation of Inca Digital Printers Inc. The US
subsidiary will provide additional technical support and after sales care to the approx 60 American users of
Inca flatbed printers. Day to day management of the new division is organised by Inca’s Steve Lynn, who has
moved from the UK technical service department to Sericol’s Kansas City headquarters.
"Sericol continues to do an excellent job in promoting and selling the Inca range in the USA and this market
now accounts for just under half of our worldwide sales," says Paul Anson, president of Inca Digital Printers Inc.
"Operating and maintaining inkjet technology is very different to the analogue equipment familiar to most of our
customers. Getting the best out of the equipment takes experience and knowledge. Steve and his team will be
spending time working with customers, and working closely with the existing US service organisation in North
America, to accelerate the learning process."
"Steve has an excellent track record as a service engineer but his real strength is his ability to transfer his
knowledge to other engineers and customers," says Mr Anson. "He has been joined in the US by Inca support
engineer David Nunn. We have also set up a US based training programme supported by our UK team. We
see this as a first step to increase our direct involvement in the US and gain a better understanding of our