Roland DGA Corporation - 4/12/2007
Roland Inkjets Now Backed by a Two-Year Trouble-Free Warranty
Irvine, CA, April 12, 2007 - Raising the industry standard for service and support once again, Roland DGA
Corporation has introduced the Two-Year Trouble-Free Warranty for the company’s line of wide-format inkjet
printers and printer/cutters, a value of up to $5,995.
Ideal for banners, signs, vehicle graphics, retail displays and other graphics, Roland inkjets are the world’s #1
best-selling line of wide-format printers for the durable graphics industry.
The Roland Two-Year Trouble-Free Warranty supports this product line with the industry’s longest and most
comprehensive bundled service and support contract and is offered to customers throughout North and South
America with the exception of Brazil. The Two-Year Trouble-Free Warranty covers parts and labor for all Roland
products except the VersaCAMM SP series that are registered with the company’s customer service department
and equipped exclusively with Roland ink sets. All registered VersaCAMM SP models running ECO-SOL MAX ink
are backed by the company’s one-year warranty.
"The introduction of the Two-Year Trouble-Free Warranty reflects our high standards for engineering, product
quality and reliability," said Rick Scrimger, vice president and general manager of Roland’s Color Products
Division. "While others offer a one-year warranty, and only 6 months on the print heads, we're standing behind
our products and offering our customers all the benefits of Roland ownership through this unprecedented two-
Roland Passport Customer Care Program
The Two-Year Trouble-Free Warranty is part of Roland’s Passport Customer Care Program, a complete offering
of Roland support services which includes extended warranties, on-site service, Internet and telephone technical
support, electronic newsletters, online user forums and training through Roland University workshops. The
Passport Customer Care Program is available to all Roland inkjet customers.
Leading Provider of 30" and Larger Wide-Format Inkjet Printers Worldwide
Roland’s line of inkjet printers and integrated printer/cutters range in size from 30" to 104" in width and are
acclaimed industry-wide for their superior precision, performance and reliability. Recent market share studies
recognize Roland as the world’s top-selling provider of wide-format printers for the durable graphics market.
Over the years, Roland inkjets have won numerous industry awards including multiple André Schellenberg
Awards, and repeated victories at the DIMA Digital Printer Shootout and DPI Product of the Year competitions.
Other honors include the Seybold Hot Pick Award, PEI Cool2 Award, 3D Design Magazine’s Editor’s Choice
Award, Wide-Format Imaging’s Top Products of the Year Awards, Digital Output Readers' Choice Awards, and
Graphic Design’s Fall Forty Award.
Roland also offers high-performance vinyl cutters, engravers, a photo impact printer, and a line of 3D scanners
and milling machines through its Advanced Solutions Division for applications ranging from jewelry design to